How The Death of Voicemail Is Changing The Way We Connect

San Jose Mercury News

With the prevalence of mobile phones, texting, chat apps and email, voicemail just isn’t as what it used to be.

For San Francisco lawyer and California Republican Party national committeewoman Harmeet Dhillon, the decisions depend on the work she’s doing.

“Like any good lawyer, I target my communications according to who is my market and my listener,” Dhillon said. “If I am calling someone in their 80s I leave them a voice message. I don’t text. Frankly, sometimes I don’t even email them.”

But when she’s contacting other lawyers, she said, “An email is likely to be received and processed more promptly than a voice message.” For confidential communication, Dhillon often relies on phone calls, but she won’t answer her phone unless she recognizes the caller’s name.

Read the full article on The Mercury News.

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